Problem Component


Seat unstable, rocks, tips forward, falls backwards, sinks down while leaning back or obvious visible damage to the mechanism; broken pieces of metal or shavings underneath the chair; squeaks when moving

Chair Mechanism


Seat sinks down or raises even when not in use; sinks when you sit on it; will not lower or raise when you pull the handle; visible damage to gas cylinder/spindle 

Gas cylinder


Chair is unstable or leans over to one side with visible damage on the base of wheels

Castors and/or base


Casters/wheels  stuck, chair does not move in a straight line

Try cleaning rubbish stuck in the castors 


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